Terms and Conditions - MountainGriffon
Welcome to MountainGriffon. By booking our Chardham Yatra or trekking services, you enter into a contractual agreement with MountainGriffon ('we,' 'our,' or 'us'). These terms and conditions govern your participation in our activities. Please read them carefully before proceeding.
Booking Confirmation
- Booking of services with MountainGriffon represents your unconditional acceptance of the terms and conditions outlined here.
- All bookings are subject to availability and will be confirmed upon receipt of the required documents and payments.
Health and Fitness Responsibility
- Participation in our trekking and Chardham Yatra programs requires an adequate level of fitness. It is your responsibility to assess your fitness level before booking.
- You must inform us of any pre-existing medical conditions, disabilities, or other factors that may affect your ability to participate.
- Failure to disclose relevant information may result in the termination of your trip without refund.
Itinerary Modifications
- While we strive to adhere to planned itineraries, unforeseen circumstances such as weather conditions, political unrest, or natural calamities may require modifications. In such cases:
- We reserve the right to alter or cancel any part of the trip.
- Additional costs arising from these changes will be borne by the participant.
Participant Behavior
- You are expected to behave respectfully and cooperatively throughout the trip. Any behavior causing distress, danger, or disruption to the group may result in termination of your participation without refund.
- You must follow the instructions of the group leader or guide at all times.
Personal Belongings and Luggage
- You are solely responsible for your personal belongings during the trip.
- MountainGriffon is not liable for loss, damage, or theft of your belongings, including during transportation or stays.
Third-Party Services
- We collaborate with third-party service providers (e.g., hotels, transport operators, porters) to deliver our services. While we strive to work with reliable partners, we are not liable for deficiencies in their services.
Emergency Situations
- In the event of illness or injury during the trip, you are responsible for all associated medical and evacuation costs.
- Our team will assist in arranging emergency services but bears no financial responsibility for the same.
Acknowledgment of Risks
- Trekking and Chardham Yatra involve inherent risks, including but not limited to weather changes, terrain challenges, and health risks. By participating, you acknowledge and accept these risks.
- You agree to release MountainGriffon from any claims or liabilities arising from these risks.
Photography and Media
- MountainGriffon reserves the right to use photographs and videos taken during trips for promotional purposes. If you do not wish to be featured, please inform us in advance.
Governing Law
- Any disputes arising from these terms and conditions shall be governed by the laws of India.
Modifications to Terms and Conditions
- MountainGriffon reserves the right to modify these terms and conditions without prior notice. Updated terms will apply to all new bookings made after the date of modification.